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Sterling Insights

Stay informed and connected with Sterling’s Insight section. Here, you’ll discover industry updates, news, legislations, and the latest happenings within our company. Stay attuned to the ever-evolving landscape, benefit from valuable insights, and stay updated on all things Sterling to empower your decisions and stay ahead in your journey!

  • 04/24/2026

    The Real Cost of a Bad Benefits Plan

    Here’s a number most business owners never calculate: the true cost of an employee who leaves because of a benefits package they resented. Not just the recruiting fees. Not just the onboarding time. The full cost, including the six months before they handed in their notice, when they’d mentally already checked out. Canadian HR research […]

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  • 04/20/2026

    How to Choose an Employee Benefits Broker: 7 Questions to Ask

    Many Canadian employers treat employee benefits as a commodity purchase. They pick the first broker who calls, or they chase the cheapest option. Then renewal time arrives, rates jump 18%, emails go unanswered, and they realize their broker was never really working for them. They were just an order-taker. Here’s the truth:your benefits broker is […]

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  • Virtual Care and Mental Health in Canada
    04/17/2026

    Virtual Care and Mental Health Benefits: What Canadian Employees Expect in 2026

    Something shifted in Canadian workplaces around 2020 and hasn’t shifted back. Mental health support and virtual care, once considered premium perks, are now table stakes for many employees. The data backs this up. This article looks at what employees actually expect in 2026, what “virtual care” really means inside a benefits plan, and how Canadian […]

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  • What do Canadian Benefits Brokers Actually do
    04/10/2026

    What the Best Benefits Brokers in Canada Actually Do Differently

    Not all group benefits brokers are the same, even when the plans they present look similar on paper.  The difference usually isn’t in the product. It’s in the experience. Here’s what separates the brokers who genuinely serve their clients from the ones who are just processing renewals. 1. They know your business, not just your […]

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  • 5 Questions to Ask Your Benefits Broker
    03/31/2026

    Top 5 Questions to Ask Before Hiring a Group Benefits Broker in Canada

    Choosing a group benefits broker is one of those decisions that’s easy to put off, until it isn’t. Maybe your current plan is up for renewal. Maybe your team has grown. Maybe employees have started asking questions you don’t have answers to. Whatever brought you here, the broker you choose will have a real impact […]

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  • How Flexible Benefits Drive Employee Retention in Canadian Workplaces
    03/16/2026

    How Flexible Benefits Are Driving Employee Retention in Canadian Workplaces

    In today’s competitive job market, Canadian employers are discovering that salary alone is no longer enough to attract and retain top talent. Employees are increasingly weighing the full value of their compensation package – and flexible benefits are rapidly becoming one of the most influential factors in a worker’s decision to stay or leave. For […]

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  • Women’s Mental Health at Work
    03/10/2026

    Women’s Mental Health at Work Isn’t a Moment, It’s a Lifecycle

    When return-to-office mandates began rolling out across Canada, many organizations expected the transition to be straightforward. For some employees, it wasn’t. One corporate communications manager recently described leaving her role after nearly seven years because of the flexibility that allowed her to balance work, caregiving for an aging parent, and raising two children disappeared overnight. She […]

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  • Awareness vs. Access: The Missing Link in Canadian Mental Health Support
    02/11/2026

    Awareness vs. Access: The Missing Link in Canadian Mental Health Support

    New findings from Telus Health’s Mental Health Index offer a timely snapshot of how Canadian workers are experiencing work, leadership, and well-being support today. Based on a national survey of approximately 3,000 employees, the data suggests that while some progress has been made, many aspects of workplace well-being remain largely unchanged and, in some cases, uncertain. […]

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  • Refining Employee Communications: Ways Employers Can Reduce the Clarity Gap
    02/04/2026

    Refining Employee Communications: Ways Employers Can Reduce the Clarity Gap

    If you work in HR, leadership, or operations, you’ve probably felt this shift over the past few years: It’s not that employees aren’t being communicated with. It’s that they’re being communicated to constantly. Between email, internal platforms, Slack or Teams messages, meetings, and company-wide announcements, most employees aren’t short on information. They’re short on something […]

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  • Financial Wellness Benefits: Growing Among Canadian Employers
    01/08/2026

    Financial Wellness Benefits Growing Among Canadian Employers

    A growing number of Canadian employers are prioritizing financial wellness as part of their total rewards strategy, according to new research from Benefits Canada. The report finds that half of organizations now offer financial planning services, and 42% provide financial literacy resources, a notable increase from prior years. Industry observers attribute this shift, in part, […]

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